Privacy Policy

Introduction

Western Innovation Technology Limited ("Bookanizer", "we", "us", or "our") is committed to protecting your privacy.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Bookanizer Platform.

Information We Collect

• Personal Data: Name, contact details, gender, payment information, and service preferences.
• Usage Data: Device information, IP address, browser type, location data, and activity logs.
• Vendor Data: CAC details, business address, services offered, and transaction history.

How We Use Your Data

• To process bookings, payments, and withdrawals.
• To personalize user experience and service recommendations.
• To provide customer support and respond to inquiries.
• To analyze trends, usage, and improve Platform functionality.
• To send promotional updates (only with user consent).

Data Storage & Security

• Data is stored on secure, encrypted servers within and/or outside Nigeria, in compliance with NDPR (Nigeria Data Protection Regulation).
• We implement administrative, technical, and physical safeguards to protect your personal data against unauthorized access, disclosure, or misuse.

Data Sharing

• Shared only with trusted partners (e.g., payment processors, analytics, and notification services) strictly for service delivery.
• May be disclosed to law enforcement or regulators if legally required.
• Vendors may access limited customer data strictly for fulfilling booked services.

User Rights

• You may request access, correction, or deletion of your personal data at any time. Please note that the right to deletion is subject to our legal and operational requirements, such as retaining necessary transaction records for audit or tax purposes.
• You can opt out of marketing emails or disable cookies in your browser settings.
• Requests will be addressed within 30 days in line with NDPR standards.

Cookies

We use cookies to remember preferences, analyze site traffic, and enhance performance. You may disable cookies in your browser, but some Platform features may not function properly.

NDPR Compliance

• Bookanizer complies with the Nigeria Data Protection Regulation (NDPR) 2019.
• You have the right to access, correct, or delete your personal data.
• You may withdraw consent for data processing at any time by contacting us.
• We implement appropriate technical and organizational measures to protect your data.